For the general information and technical support please send an e-mail to
Your email will be replied almost immediately if you are in EST time zone or in the few hours later.
Voice mails will be answered 24 hrs later.
In your e-mail please include the following information:

1. The installed dialer software version & release number (how to find it out click here )
2. Name of operational system (Windows XP, Windows Vista, Windows 7, etc.)

However, before contacting us, please try to find an answer to your question in the manual accompanying the software and/or check theFrequently Asked Questions (FAQ)  General  and the dialer specific FAQ section.

Also, please update to the latest version. It is quite likely that the problem you have has been already solved.
If you require the special assistance going well beyond standard support, there is a minimum charge of $35 per half an hour. 

To pay for it please click here:

Please do not call with your problems.
The free technical support is mainly by email, paid for technical support is answered by phone or by email (your choice).
To obtain the full technical support please use the test file: http://www.phonedialerpro.com/faq.htm#test
to generate the TapiLog catching the problems you may have, attach the log to your email and please include the description of the problems you have.

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Last revised: March 23, 2021