For general and technical support please send an e-mail to

In your e-mail please include the following information:

1. The installed dialer software version & release number (how to find it out click here )
2. Name of operational system (Windows 95, Windows 2000 etc.)

However, before contacting me, please try to find an answer to your question in  Frequently Asked Questions (FAQ)  General  and the dialer specific FAQ section.

Also, please update to the latest version. It is quite likely that the problem you have has been already solved.
If you require the special assistance going well beyond standard support, there is a minimum charge of $35 per half an hour.  To pay for it please click here:  and use a phone number listed below.

Please do not call with your problems. The technical support is mainly by email.
Use the test file: http://www.phonedialerpro.com/faq.htm#test
to generate the TapiLog catching the problems you may have, attach the log to email and include the description of the problems you have.

Copyright © 1999-2008 . All rights reserved.
Last revised: June 01, 2009